Privacy Policy

We may collect the following personal information when you interact with our website, place an order, or contact us:

• Full Name

• Phone Number

• Delivery Address

• Email Address (if provided)

• Order Details (such as product preference or delivery method)

This information is collected for the purpose of:

• Processing and fulfilling your order

• Arranging delivery or pickup

• Providing customer support

• Keeping proper records of transactions

We do not collect unnecessary information and only use your data for the reasons stated above.

The personal information we collect is used solely to support and improve your experience with our service. Specifically, we use your information to:

• Confirm and process your orders

• Arrange delivery or pickup logistics

• Contact you if there is an issue or update regarding your order

• Respond to inquiries or requests made through our website or communication channels

• Maintain internal records for accounting, delivery tracking, or warranty claims

We do not use your information for unsolicited marketing, nor do we sell or share your personal data with third parties for advertising purposes.

We do not sell, rent, or trade your personal information to any third party.

However, we may share your information under the following conditions:

• With trusted delivery/logistics partners (e.g., GIG Logistics) solely for the purpose of delivering your order.

• If legally required, such as responding to a court order or legal process.

• With our distributors only when necessary to fulfill and confirm your order — especially in cases of inspections, meet-ups, or delivery coordination.

In all cases, we ensure that any third parties involved handle your data responsibly and in accordance with applicable data protection laws.

We take data protection seriously and store your information securely.

All customer details are kept in password-protected systems and are only accessible to authorized personnel. We use secure methods to process and store your information to prevent unauthorized access, loss, or misuse.

While we take reasonable steps to protect your data, no online platform is 100% secure. Therefore, we encourage customers to also take precautions when sharing personal details online.

You have the right to request access to, updates, or deletion of your personal information at any time.

If you believe any information you submitted is incorrect or you would like it removed, please contact us directly. We will promptly respond and make the necessary changes or deletions.

Our website uses cookies to help improve your browsing experience and make the site function properly.

Cookies are small files stored on your device by your browser. They help remember things like your preferences and settings.

You have full control over cookies and can disable or block them in your browser settings at any time. However, disabling cookies might affect how some features on our site work.

Since our site does not use cookies for tracking or advertising, your privacy is well protected.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.

When we make significant updates, we will notify you by posting the new policy on this page and updating the “Last Updated” date.

We encourage you to review this page periodically to stay informed about how we protect your information.